Vanguard Networks helps enterprises and service providers improve service and lower costs by automating and connecting their most common phone calls with our Interactive Voice Response Systems. Leveraging on our Voxcomm Application Generator, IVRs can be developed very quickly and easily. No more sophisticated complex coding that is difficult to develop and maintain.

Vanguard Networks IVR systems use a reliable and scalable architecture to meet the stringent needs of our customers. Each solution is thoroughly feature and load tested to ensure system compliance and reliability.

Some of the common IVR applications we cater for include :

• Information retrieval

• Telephone surveys

• Emergency notifications

• Virtual receptionists

• Call center automation

• Order status

• Package tracking

• Conferencing solutions

• Audiotext platforms

• Predictive dialers

• Dating chat services

• Voice instant messaging

• Voice verification

• Unified messaging

• Bill reminder

• Bill collection

• Account balance & transfer

• Voice Portals

• Telesales

• Virtual agents

• Auto attendants

• Call routing

• Call recording solutions

• Audio broadcast services

• Real estate information lines

• Political campaigning

• Political polls

• Prepaid and Postpaid billing systems